Laburnum Health CentreAlthorne WayDagenhamEssex, RM10 7DFTel: 020 8517 0222
Missed Appointments Due to the number of patients failing to attend for their appointment this may mean that you may not be able to see the Doctor on the day that you wish to.
In an attempt to try and resolve this, the practice has developed the following policy:
If you fail to attend for 2 consecutive appointments or 1 same day (emergency) appointment without informing us we will write to you asking if there are any specific problems preventing you from letting us know. If you fail to attend for a further appointment you may be removed from the practice list and have to find an alternative GP practice.
You can make a complaint in writing to the Practice Manager. Under the NHS complaints procedure, we will acknowledge your complaint within two working days and provide a written response within two weeks where possible.
Copyright 2006 - 2018 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's