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Noticeboard

Missed Appointments
Due to the number of patients failing to attend for their appointment this may mean that you may not be able to see the Doctor on the day that you wish to.

In an attempt to try and resolve this, the practice has developed the following policy:

If you fail to attend for 2 consecutive appointments or 1 same day (emergency) appointment without informing us we will write to you asking if there are any specific problems preventing you from letting us know. If you fail to attend for a further appointment you may be removed from the practice list and have to find an alternative GP practice.

Patient Responsibilities

  • We ask that you treat you treat all practice staff with courtesy and respect.
  • The first hour of the morning can be extremely busy. Please keep calls brief. If possible, leave routine call until later in the day.
  • You are responsible for your own health and that of your children.
  • Please take the advice given to you at the practice.
  • Let us know immediately if you change your address or name and remember to give your phone number and postcode.
  • Please contact the surgery between 9.00am and 10.00am for a home visit during the day (see home visit section).
  • If tests are ordered for you, please ask your doctor or a member of staff about receiving the results.
  • Please read the rest of this website to get the best out of services available.
  • You can discuss any medical matter with the doctor.
  • Please let us know if you are unable to keep an appointment. We can then offer this appointment to someone else.
  • Where an appointment or acknowledgement of a routine referral for a hospital appointment is not received within six weeks, contact the hospital concerned.


 
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