We want to ensure that you receive the best care possible when using our online E-consultation service. Please take note of the following:

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 020 8517 0222, Monday to Friday from 8:30am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery

To cancel your appointment:

• phone us on 020 8517 0222, Monday to Friday from 8:30am

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call.
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

To request a home visit, please schedule a triage appointment with one of our doctors. During this appointment, the doctor will call you to arrange a convenient time and date for the visit.

Laburnum Health Centre is a training practice for future GP's.

All the trainee GP's here at the surgery are fully qualified doctors who have chosen to become GP's and are undertaking their GP training with us.  We have an overseeing GP on the premises at all times during surgery hours specifically to oversee the GP trainees.