Simple wound care

What is this service:

Most cuts and grazes can be treated at home and will start to heal in a few days. But some wounds may need to be treated by a medical professional if there's a risk of infection, if the injury is serious, or if you have recently had an operation.

Simple wound care services are available to all patients over the age of 16 who are registered with a GP practice in Barking & Dagenham, Havering or Redbridge. The services support patients with managing wounds such as skin ulcers, first degree burns, post-surgical sutures, clips removal and routine dressings.

How does it work?

You will be advised to book an appointment by your doctor or a nurse if you have a wound that needs to be cared for with a dressing.

You can book an appointment seven days a week at a time convenient to you.

Appointments are available Monday to Friday from 8am-9.30pm and on Saturday & Sunday and Bank Holidays between 9am-6pm. (times will vary depending on location)

How can I make an appointment?

You can book an appointment online or by contacting the team on the number below.

To ensure continuity of care due to a high demand for appointments, we encourage booking all your required follow-up appointments at the same time as your initial appointment

• Barking and Dagenham Patients:

You can book online here: https://bookings.herohealth.net/s/2dd23bix

If you are unable to book online, then you can book by calling: 0204 531 8660. The phone number is open Monday - Friday 17:30pm till 22:00pm, Weekends 09:30am till 17:00pm and Bank Holidays 09:30am till 14:00pm

Where will I need to go for my appointment?

You will need to book into a site connected to your GP Practice and the booking system will guide you through this. 

What do I need for my appointment?

Remember to bring with you the discharge letter from your operation / procedure / appointment, as it will contain important information about your wound the service will need to know at your first appointment.

Where will my appointment take place?

There are seven locations across Barking and Dagenham, Havering and Redbridge, the booking system will show you which site is the closest to your GP practice and provide available time slots for Appointments. 

Simple Wound Care Patient Leaflet

Simple Wound Care FAQ

Page last reviewed: 25 September 2025
Page created: 25 September 2025